On the website of the commercial organization “DEVMONI” (hereinafter referred to as the “Seller”) https://devmonitour.com, (hereinafter referred to as the “Site”), any orders placed are governed solely by the general terms and conditions of use of the Site, which must be carefully read. Placing orders involves preliminary familiarization with the terms and conditions of use (from now on – “Terms and Conditions”) of the Site and the adoption of the regulations. The site’s derivative code (Source code), texts, images and other elements are the sole property of the “Seller”. All content of the “Site” is protected by copyright and similar rights of the law of the Republic of Armenia.
These terms and conditions (hereinafter also referred to as “T&C”) of service provisions contain important information about Your rights, responsibilities and legal remedies.
In these T&C “We”, “Our”, “Us”, “Company”, “DEVMONI” refer to “Muradyan Davit Ashot” Individual Entrepreneur, which was founded and is currently operating in accordance with the legislation of the Republic of Armenia (head office at 45/36, Kentron, 2301, Hrazdan, RA), and “You”, “Your”, “Yours”, “Customer” refer to the person, who has logged into this website, applies for and/or uses the services of the Company.
These T&C, including any reference to other terms and conditions within them, regulate all services directly or indirectly provided through devmonitour.com (or any other subdomain) websites (all together hereinafter referred to as “Website”) and the relationship between You and the Company arising from them.
By accessing, viewing and using the Website, any service of the Website or downloading any content, You hereby confirm that You have thoroughly read these T&C and unconditionally accept them, whether You are a user of the Company services, a registered user of the Website, Customer, or simply a visitor.
This Website, its content and features, as well as the services that the Website offers, belong to, are regulated and provided by “Muradyan Davit Ashot” Individual Entrepreneur. Also, they are provided solely for Your personal, non-commercial use pursuant to with these T&C.
The Company is entitled to unilaterally change these T&C any time, without any prior notice. Each change made (with a respective date) is published on the Website. It is Your responsibility to visit the Website from time to time in order to check T&C amendments and/or additions. The new T&C will have legal force and will be applicable to the relations and responsibilities that have arisen before publishing it on the Website.
The Website may contain errors, inaccuracies and omissions, implying services, their price and content. The Company has the right to correct the errors at any time, including those that are related to already confirmed orders. In this case, upon possibility, the Company will offer You to keep the already confirmed and corrected order, or to cancel it, without any consequences established in Section, these T&C.
Please, note that, in addition to these T&C, the attractions, activities, hotels, venues, museums, restaurants, presented on the Website, and any other adjacent service provider may have, claim and/or require You to accept their terms and conditions that may contain some other responsibilities and/or right restrictions.
If You do not accept these T&C, please, stop any use of the Website. Being on the Website, opening an account (see Section 3), becoming a Customer and using the services are proof of Your unconditional acceptance of these T&C.
The Company executes service, booking, arrangement, transfer and other orders (hereinafter referred to as “Orders”) in accordance with Section 7, T&C, presented on the Website. Through the Website You can make a request, order, book, buy, also cancel or change the Order.
The services provided by the Company include:
All together hereinafter will be referred to as “Services”.
You can order Services by registering on the Website (creating an account) or without it – as a “guest”. Registering and creating an account are regulated in accordance with the Section 3, T&C.
All the provisions of these T&C apply to all types of Services, unless anything else is directly intended or arising from the regulation of certain type of Service.
The Services presented on this Website, their advertisements and/or other offers addressed to an indefinite circle of individuals are considered as an invitation to make an offer by the Company. The Company has the right to reject any Order at its own discretion.
In order to perform specific functions or actions on the Website or to operate specific features or privileges You may be required to create an account (hereinafter referred to as “Account”).
You can create a Hyur Service Account by registering on the Website. You can register via any email address of Yours and a registration password. You can also register through Your Facebook or Google accounts. You can send Your application to close Your Account to the Company at any time through the “Settings” section of the Account, as well as You can contact the Company’s customer service center or send an email to the following email address: info@devmonitour.com.
When You create an Account, You provide personal information and data, such as username and password that are used in order to log into the Account. The collection, processing and use of this data and information related to creating an Account are regulated in the Privacy Policy section of the Website.
You have no right either to use another Customer’s Account or to provide Your Account to another person.
When You create an Account, You agree to provide accurate and complete information. We have no obligation to verify the actual identity or credentials of the person using Your Account.
You are responsible for the privacy and security of Your Account and its registration data, and bear full responsibility for the actions, Orders and payments taking place by Your Account.
In the event of actual or presumably unauthorized use or log-in of the Website, or in case You are aware of or have any reason to suppose that the identification data of Your Account (name, password or email address) has been lost, stolen or somehow compromised, You should immediately inform Us. In such cases the Company is entitled to immediately block Your Account until the circumstances are completely clarified. You bear responsibility for the damage caused to the Company or a third party as a result of functions or actions accomplished by Your Account.
If Your Order or Account show or suppose any signs of fraud, abuse, suspicious activity or any misuse, the Company has the right to block those Orders related to Your name, email and/or Account, as well as the Account itself by taking all the necessary and legal actions to prevent and eliminate the possible adverse results.
The damages incurred by the Company in the above-mentioned circumstances, as well as all the expenses taken to prevent or eliminate the possible adverse results as a consequence, are subject to compensation by the Customer.
The Company undertakes to ensure Your right to privacy for using the Services provided by this Website both while and after using those Services, in accordance with the legislation of the Republic of Armenia.
The Company undertakes not to somehow inform a third party or to publish any of Your Personal Data or any information that has become known as a result of Your use of the Services, except for the cases of the Company’s obligation to provide information defined by the legislation of the Republic of Armenia.
You undertake not to publish any unverified and unreliable information about the Service provision procedure, which may damage the Company’s reputation and result in opinion formation about the provided Services. You hereby undertake to ensure the privacy of all the information, data, documents and contracts that are considered confidential according to the legislation of the Republic of Armenia.
With this You unconditionally and irrevocably agree that Privacy Policy fully implies to Your relations with the Company. You confirm that You are completely acquainted with Privacy Policy provisions, and that You have no complaints or objections regarding its content.
If You do not agree with the terms and conditions established within Privacy Policy, then You can use neither the Website nor its Services.
The prices presented on the Website (hereinafter referred to as “Price”) include the provision cost of certain Service, all applicable taxes and other compulsory payments, unless otherwise defined by the Company for a separate type of Services. The Services have no “hidden” costs.
Special Price offers and discounted Prices on specific Services may be presented on the Website. However, those Prices may contain certain restrictions, special conditions or may be combined with some other services. Please, thoroughly examine their terms and conditions before ordering such Services.
The Prices on the Website are presented in the national currency of the Republic of Armenia – Dram of RA (AMD), as well as in several other currencies. Prices in other currencies have solely informative nature and can be used for guidance purposes only. The convertible Prices of other currencies are calculated on the basis of the average exchange rate offered by Armenian banks. These Prices are frequently updated; however, the currency converter should not be absolutely relied on as an accurate real-time calculator. Actual currencies may vary.
The Prices of the Services may be changed without notifying you in advance. We have the right to change any announced Price and correct any error, inaccuracy or omission, regardless of the circumstance whether the Order of the Service has been confirmed, a payment from Your bank card has been made or not. Moreover, if a payment from Your bank card has been made, and if We cancel Your Order, then We are obliged to transfer the withdrawn amount back onto Your bank card. The money transfer duration depends on banking and/or payment systems.
Some of the Orders on the Website may be purchased with an instant confirmation (hereinafter referred to as “Instant Orders”), while others need to be requested in advance (hereinafter referred to as “Orders by Request”).
Depending on the type of the Service, the Company has the right to request that the Customer pays either the whole amount of the Order or some part of it (hereinafter referred to as “Deposit”) so as to confirm the Order. The rest amount of the Price (hereinafter referred to as “Balance Payment”) is made according to the Order confirmation document provided by the Company.
Instant Orders may be made for Services that can be put into the Website shopping cart. For such Services the Customer places an Order and makes a Deposit payment through the shopping cart online, in AMD, via bank card. When the online payment succeeds, and the Deposit is withdrawn from the Customer’s bank card, the Order is therefore confirmed by the Company, and the Customer receives a(n) (electronic) confirmation document or ticket, the latter being a binding contract between the Company and Customer.
Orders by Request may be made through the Website with an email request to buy the given Service. An Order by Request is formed by a mutual agreement between the Company and the Customer. Within an Order by Request the Company and the Customer also agree upon the amount of the Deposit, the method of its realization (bank transfer, in cash or online) and deadlines. After the realization of the Deposit the Company provides the Customer with a(n) (electronic) confirmation document or ticket which is a binding contract between the Company and the Customer.
Regardless of the type of Order, the Customer shall pay the full Deposit. If not fully paid (“unsuccessful payment” or “insufficient means”), the Order will be claimed invalid and will not be processed in the system.
If the Customer has not made the Balance Payment within deadlines presented in the confirmation document, the Company has the right to terminate the Service provision, or in case of availability of the Customer’s bank card information, to withdraw the amount without Customer’s consent according to the conditions set within of these T&C, as well as to charge a penalty of 0.13% of the Price to be paid for each day.
When making an online payment, the Customer confirms to be aware of and to agree with the laws, rules and registrations applicable to third-party banks and payment systems and undertakes to unconditionally follow their terms as well.
Some banks and/or payment systems may charge commissions. Moreover, some banks and/or payment systems may set fees for currency conversion. The exchange rate and foreign transaction commission are determined exclusively by Your bank and/or payment system on the day they process the transaction. If You have any issue regarding the exchange rate or the commission being charged, please, contact Your bank and/or payment system.
We bear no responsibility for differences between the Prices of Services presented on our Website and the actual amount paid, if they are based on charged commissions by Your bank and/or payment system, as well as the difference between the Prices in other currencies presented on our Website and the actual currency converted by Your bank and/or payment system.
We are responsible neither for any fraud on Your bank card and/or bank account, nor for their unauthorized use in our Website by a third party.
In the scope of Tour Services the Company organizes group (scheduled) and private (individual) tours in Armenia. Group tours are organized in preliminary confirmed schedules and different people may join the group to participate in any of them (hereinafter referred to as “Group Tour”), while the private tours are realized only for the exact Customer, according to his preferred route and schedule (hereinafter referred to as “Private Tour”).
Group Tours
The Price on the Group Tour ticket presents the Price of the Tour for 1 person. The Group Tour ticket is valid for the date mentioned on the ticket only.
The average duration for each destination is mentioned on the Website as well as on the ticket; however, the Tour may actually take up to 10% more or less of that time.
Age discounts may apply to Group Tours, if the Customer provides age proof document.
The preferred seats inside the vehicle are not reserved in advance.
During Group Tours it is advisable to wear comfortable shoes, preferably closed.
Regardless of the destination, it is preferable to take warm clothes as well, since the climate in the sites may differ from the climate in Yerevan.
When visiting churches, men and women are advised not to wear open clothes. For women, a scarf is desirable.
The Company is not responsible for any of Your items left, lost, damaged or destructed in the vehicles and in the sites during Group Tours.
In case of certain Group Tours, depending on the destination and location, the transportation means may be unable to reach the destination, and the participants may need to walk some distance and/or climb some stairs. If the participants have difficulties walking or overcoming stairs, then they should verify in advance if destinations include such sites.
Apart from the stops listed in the itinerary of Group Tours, there may be additional stops with the consent of all the participants of the group.
Private Tours
The presented Prices of Private Tours are calculated taking into account that the Tours start from and end in Yerevan. In case of starting the Tour from and/or ending it in a different place, there may be recalculation and change in Price.
During Private Tours there can be additional stops and site visits only in case of real possibility. Should there be significant detours, and should the Tour take longer than the scheduled time, the Company performs recalculation, which may result in the necessity of additional charge.
The average duration for each destination of a Private Tour is mentioned on the Website and/or on the Order confirmation; however, the Tour may actually take up to 10% more or less of that time.
Should the number of participants of a Private Tour to Georgia exceed 7 people, a list with passengers’ ID/passport data will be needed.
During Private Tours it is advisable to wear comfortable shoes, preferably closed.
Regardless of the destination, it is preferable to take warm clothes as well, since the climate in the sites may differ from the climate in Yerevan.
When visiting churches, men and women are advised not to wear open clothes. For women, a scarf is desirable.
During certain Private Tours, depending on the destination and location, the transportation means may be unable to reach the destination, and the participants may need to walk some distance and/or climb some stairs. If the participants have difficulties walking or overcoming stairs, then they should verify in advance if destinations include such sites.
The Company is not responsible for any of Your items left, lost, damaged or destructed in the vehicles and in the sites during Private Tours.
Tour Packages
In the scope of Tour Packages, the Company provides Tour (Group and/or Private), Hotel Booking, Transfer and/or Meal Provision Booking Services (in different combinations).
The provision of Tour Package Services is accordingly regulated with special provisions for Tours (Group and/or Private), Hotel Bookings, Transfers and/or Meal Provision Booking Services defined by these T&C.
If any provision, condition or article of these T&C is declared invalid by court or other competent authority verifying the transaction, then that provision, condition or article must be removed from the T&C. The invalidity of a specific part of these T&C does not result in an invalidity of the other parts and does not affect their action.
Unless otherwise prescribed in the context of these T&C, the idea of the words in singular is also applicable to their plurals and vice versa.
References to any article, section and/or paragraph of these T&C must be interpreted solely as a reference to that specific article, section and/or paragraph. The titles and numberings in these T&C have reference nature only and cannot affect any provision interpretation.
These T&C are available in Armenian, English, Russian. In case of contradictions between texts written in different languages of the Policy, the Armenian version shall prevail.
